Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World – A Favorite for Families in Madrid
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Key details
About the Hotel
Cuesta Santo Domingo, 5 Y 7,
Madrid,
Spain,
28013,
Community of Madrid
-
Steps from the Royal Palace
Perfect
9.3
9.7
/10
4.8
4.7
/5
Loved by Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World guests
Helpful staff
Spacious rooms
Soft pillows
Excellent breakfast
Warm welcome
"The suites are amazing, very tastefully done, the spa is fantastic and the rooftop pool and hot tub whilst cooler than one would expect is great."
Tadgh from Ireland
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"We particularly loved the service and the private concierge with the red level club."
Karyn from United States
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"The garden at the hotel offers a beautiful backdrop for dining and has to be recommended."
Elise125 from United Kingdom
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Location
Palacio de los Duques Gran Meliá is situated next to the Royal Palace and Almudena Cathedral in Madrid de los Austrias. This prime location provides easy access to popular attractions such as Plaza Mayor and Teatro Real. Guests can explore cultural landmarks just minutes from the hotel's entrance.
Rooms
The hotel offers a variety of room types, including the 130 m² RedLevel Presidential Penthouse, with designated living spaces and a stunning terrace overlooking the city. Room designs balance classic style with advanced technology, featuring king-size beds and luxury bathrooms. The Supreme Family Room provides a small lounge area with a sofa-bed, catering to families visiting Madrid.
Dining
Guests can experience culinary delights at restaurants like Dos Cielos Madrid, offering dishes inspired by Castilian traditions and Michelin-star cuisine. Coroa, designed for an informal atmosphere, serves innovative tapas and cocktails, while Vinoteca Montmartre presents a fusion of French and Spanish cuisine. The hotel also features a rooftop terrace and garden for outdoor dining alongside seasonal cocktails.
Wellness
The Thai Room Wellness Center provides a serene escape with Asian-inspired treatments and therapies tailored to promote relaxation. Guests can unwind in the 1,000 m² historic garden or take a swim in the rooftop pool while enjoying views of the city. The Wellness Centre is equipped with state-of-the-art gym facilities available 24 hours.
Event Spaces
Palacio de los Duques Gran Meliá offers extensive event facilities, including spacious meeting rooms that can accommodate up to 250 guests for banquets or conferences. Whether planning a private gathering or a grand event, the hotel provides top-class support with attention to detail through a professional team. The versatility of spaces allows for unique setups, ensuring a distinct experience for all attendees.
Highlights
Location: Next to the Royal Palace
Rooms: 130 m² RedLevel Presidential Penthouse
Dining: Dos Cielos Madrid by the Torres brothers
Wellness: Thai Room Wellness Center and rooftop pool
Event Space: Up to 250 guests capacity
“From what I've gathered, Palacio De Los Duques is not just another luxury stay; it's a slice of Madrid's history made plush, with a Michelin-starred restaurant elevating the experience. The central garden struck me as a genuine oasis, while the RedLevel service seems tailored for those who appreciate personalized attention. It's the kind of place where the location is prime, but the hotel itself feels like a destination.”
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Family Grand Supreme
2 persons
410 sq. feet
1 King-size bed
room details
Deluxe Connecting Room
2 persons
540 sq. feet
1 King-size bed
room details
Premier Connecting Room
2 persons
540 sq. feet
1 King-size bed
room details
Supreme Red Level Connecting Room
2 persons
865 sq. feet
1 King-size bed
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities:
Perfect
9.3/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Board games
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Infinity pool
Rooftop pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa centre
Spa lounge
Steam room
Jacuzzi
Massage
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Palacio De Los Duques Gran Melia features an exquisite array of dining options, each offering a taste of local flavors infused with Mediterranean and Spanish influences. Guests can indulge in romantic settings or modern elegance, paired with culinary artistry that highlights the essence of the region.
Restaurante Vinoteca Montmartre
French, Mediterranean, Spanish
Ambiance
Romantic
Key Offerings
Signature dishes inspired by classic French and Mediterranean recipes, beautifully presented to enhance the dining experience.
Reservation
Reservations recommended.
Open for lunch and dinner, daily from 13:00 to 23:30.
Coroa Royal Gallery & Garden
Mediterranean, Spanish
Ambiance
Modern
Key Offerings
A diverse menu cater to gluten-free and dairy-free preferences, ideal for light dining in a stylish garden setting.
Reservation
Not specified.
Hours vary.
Jardín de los Duques
Mediterranean, Spanish
Ambiance
Modern
Key Offerings
A stunning garden venue serving Mediterranean-infused dishes, with attention to gluten-free and dairy-free options.
Reservation
Not specified.
Hours vary.
Dos Cielos Madrid
Modern Spanish
Ambiance
Elegant and sophisticated dining atmosphere with a Michelin Star touch.
Key Offerings
An exquisite multi-course dining experience crafted by the Torres brothers, presenting five spectacular dishes that boast diverse textures and flavors.
Reservation
Reservations recommended.
Hours vary.
Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World Location
Cuesta Santo Domingo, 5 Y 7,
Madrid,
Spain,
28013,
Community of Madrid
Map view
Cuesta Santo Domingo, 5 Y 7,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Square
Plaza Mayor
2200 ft
Palace
Royal Palace of Madrid
2100 ft
Square
Puerta del Sol
2900 ft
Casino
Gran Via
2600 ft
Museum
Prado National Museum
1.2
mi
Museum
Museo Nacional Thyssen-Bornemisza
5100 ft
Park
El Retiro Park
1.4
mi
Landmark
Parque del Retiro
1.1
mi
Public Building
Cybele Palace
1.1
mi
Church
Real Basilica de San Francisco el Grande
4300 ft
Museum
Plaza de Cibeles
5300 ft
Museum
Museo Nacional Centro de Arte Reina Sofia
1.3
mi
Landmark
Templo de Debod
3600 ft
Landmark
Calle Ponzano tapas
1.6
mi
Church
Catedral de Sta Maria la Real de la Almudena
2600 ft
Landmark
Circulo de Bellas Artes
4100 ft
Museum
Museo de Historia de Madrid
3700 ft
Square
Plaza de Santa Ana
3900 ft
Museum
Museo Sorolla
1.4
mi
Landmark
Paseo del Prado
1.0
mi
Monument
Puerta de Toledo
1.0
mi
Garden
Royal Botanical Garden of Madrid
1.3
mi
Landmark
Temple of Debod
1.4
mi
Landmark
Palacio de Cristal
1.5
mi
Museum
The Museum of Contemporary Art-Madrid
4500 ft
Nearby
Theatre
Teatro Real
700 ft
Opposite Palacio Real
Plaza de Oriente
1400 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1600 ft
Garden
Sabatini Gardens
1600 ft
Church
Iglesia San Gines
1200 ft
Restaurants
La Bola
600 ft
5 Calle de la Bola
Del Greco
200 ft
Cuesta Santo Domingo 12 Cuesta Santo Domingo 12
Sankara Lounge Bar
100 ft
Cuesta Santo Domingo 10
Cerveceria Monje
200 ft
Cuesta Santo Domingo 14
La Cava del Meninas
400 ft
Calle Campomanes 7
Beer
500 ft
Cuesta Santo Domingo 22 28013
Explore Madrid
Explore Madrid
Top Attractions
Activities
Dining
Entertainment
Teatro Real
3 minutes' walk
Madrid's iconic opera house hosts stunning performances and offers guided tours showcasing its grandeur.
Plaza Mayor
8 minutes' walk
A historic central square surrounded by cafes and shops, perfect for soaking in the local culture and ambiance.
Royal Palace of Madrid
8 minutes' walk
The official residence of the Spanish royal family features stunning architecture and lush gardens, with guided tours available.
Sabatini Gardens
6 minutes' walk
Beautifully landscaped gardens adjacent to the Royal Palace, offering a tranquil setting for a leisurely stroll or picnic.
Bike Tours
10 minutes' ride
Explore the vibrant streets of Madrid on a guided bike tour, ideal for thrill-seekers wanting to see the city up close.
Relaxing Spa Retreats
15 minutes' ride
Pampering wellness options are available at nearby spas, perfect for guests seeking relaxation and rejuvenation.
La Bola
3 minutes' walk
Traditional Madrid cuisine in a cozy setting known for its famous cocido madrileño. Reservations recommended.
Del Greco
1 minute' walk
Chic Greek dining with a modern twist, featuring fresh seafood and vegetarian options in a stylish atmosphere.
Cerveceria Monje
1 minute' walk
Casual bar atmosphere serving classic Spanish tapas and local beers. Perfect for a laid-back evening with friends.
Sankara Lounge Bar
1 minute' walk
Trendy lounge bar offering live music and signature cocktails, creating a vibrant nightlife atmosphere.
Teatro Real
3 minutes' walk
Enjoy classical music or ballet in this stunning venue, known for its luxurious interiors and exceptional performances.
Tips on navigating the city
City Centre
Madrid5 min
·
1400 ft
Airports
Adolfo Suarez Madrid-Barajas (MAD)39 min
·
16.0
mi
Train
Principe Pio Train Station12 min
·
3300 ft
Underground
Opera3 min
·
700 ft
Santo Domingo Metro4 min
·
1000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
A continental breakfast is served at affordable prices.
Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Palacio De Los Duques Gran Melia is a beautiful and stylish hotel, with a tranquil garden, ideally located near the Royal Palace and Gran Via. The comfortable and spacious rooms feature soft bedding, and some guests have enjoyed upgrades to premier rooms with big bathrooms. Some guests have noted that certain rooms can be small relative to the price. Many have loved the rooftop bar, offering wonderful views of the Palace and Opera House.
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Review score
Based on 625 verified reviews
9.2/10
Perfect
95%
Recommend
Comfort
9.6/10
Location
9.6/10
Value for money
8.6/10
Breakfast
8.7/10
Pros
Excellent location
Rooftop bar
Great gym
Silent room
Cons
Slow breakfast
Tasteless food
Uncomfortable area
Guest reviews
based on 625 reviews
9.2/10
based on 1251 reviews
5/5
based on 1461 reviews
9.3/10
Brian from Canada
Couple
Premier Room
3 nights in November 2025
|
Reviewed:January 13, 2026
9.0/10
Fantastic Hotel Stay
warm stafffree upgradesoft bedweird situation
The reception staff was very warm. I was even offered a glass of champagne while checking in. I had booked a standard room but received a free upgrade to a premier room. The room was nicely decorated and very spacious and the bed was very soft. The bathroom included two wash basins and a bath tub.
The family room's shower had a bathtub. It took up almost the entire shower space. I found it weird the bathtub wasnt situated against the wall. This could offer more space.
Rooms
9/10
The rooms feature comfortable beds and quiet atmospheres. Each room includes amenities, like spacious bathrooms. The supreme rooms offers access to the Red Level with additional perks and services.
Location
9/10
The hotel provides a central location. It is near restaurants and a metro station. Some tours meet close to the hotel, at about 200m.
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Eva from Germany
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed:January 06, 2026
9.0/10
Really good Service and Convenient Location
polite staffdiverse breakfastroyal palaceprompt room service
The staff was polite and helpful. Breakfast included diverse options. I appreciated that the hotel is within walking distance to the Royal Palace and shops. The room service was prompt and the food quality was very high.
The gym was slightly small, given the hotel's overall size.
Dining
9/10
The on-site restaurant offers diverse dishes. The breakfast buffet included fresh fruit, pastries, and hot options. We noticed the fresh juices and high-quality coffee selections. Service was attentive.
Facilities
9/10
The hotel features a spa with massage services. The rooftop terrace provides city views. Guests can use the fitness center. High-speed Wi-Fi is accessible throughout the hotel, it helps you keep connected.
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James from United Kingdom
Couple
Deluxe Room
4 nights in October 2025
|
Reviewed:January 06, 2026
9.2/10
Really good Stay Experience
efficient check-inwide arraylimited equipment
check-in was seamless and efficient the breakfast had a wide array of choices the staff was always ready to assist with directions or recommendations. i appreciated the quiet atmosphere and elegant decor throughout the hotel it.
i found the gym to be smaller than expected it had limited equipment and space for workouts the hours were also somewhat restrictive.
Facilities
9/10
the hotel offers a rooftop pool with city views it also has a well-equipped fitness center and a spa with various treatments available .
Rooms
10/10
my room included a large comfortable bed a spacious work desk and a modern bathroom it also had a mini-bar stocked with beverages and snacks plus a tv.
Location
9/10
the hotel is within walking distance of several popular attractions the royal palace and plaza mayor are easily accessible from the hotel it is also near public transportation options.
Service
10/10
the concierge provided helpful recommendations for local restaurants and attractions housekeeping was prompt and efficient i had no issues with any service .
Dining
8/10
the hotel restaurant served a buffet breakfast with many options including pastries fresh fruit and hot dishes dinner featured a menu with local and international cuisine.
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Charlotte from United Kingdom
Couple
Supreme Double or Twin Room
3 nights in October 2025
|
Reviewed:November 15, 2025
6/10
inconsistent experience
smaller roomirritating service
i booked a 30m2 room and received a much smaller one initially it was disappointing and i felt misled at this price point the hotel initially offered excuses about the building's age then they switched me to a better room but only for half my stay it reminded me of i had to fight for what i had already paid for making the overall stay frustrating
the location was acceptable. it was close enough to the palace.
the room was smaller than advertised, which i found quite irritating. i booked a room i thought was 30m2. however, it felt significantly smaller. i complained, but i only got a better room for half my stay was great.
0 Helpful
Eva from Germany
Couple
Premier Room
3 nights in August 2025
|
Reviewed:October 05, 2025
6/10
breakfast varietysmall roomtiny gym
The breakfast was acceptable and had some variety (especially the pastries).
The room I had was very small for the price. The gym was also tiny and did not have a wide variety of equipment. I think the hotel is overpriced for what it offers and needs some updates.
Check-in was smooth! The breakfast offered very fresh products and variety. The bed was comfortable. The staff were friendly and helpful, they really elevated my stay.
The gym was quite small.
Facilities
9/10
The pool area has a good bar. The rooftop location gives excellent views. The pool size is definitely on the smaller side. It provides a cozy, intimate atmosphere for a refreshing dip after a long day.
Dining
10/10
The breakfast included menu options. Fresh ingredients made the dishes delicious. I really adored the pastries. They were so delicate and flavorful, the absolute PERFECT way to start the morning!!!
Location
10/10
The hotel is very centrally located! Many sites were within walking distance. The area surrounding the hotel had great restaurants. This made exploring so convenient, providing endless options for dining and sightseeing.
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FAQs
About Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World
Which landmarks are closest to the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
Guests of the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World can visit Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales (a short way from the accommodation), or the official residence "Royal Palace of Madrid" placed 8 minutes' walk away.
Should we expect an airport shuttle to bring us to the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
Airport drop off which will take you to the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World with a 36-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there any public transport available next to the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
The nearest bus station to the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World is Barco, set only a 10-minute walk away and the closest metro station is Opera placed in close proximity to the property.
What payment methods are available in the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
At the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World, guests can pay using American Express, Diners Club, and Euro 6000 as well as other payment methods.
What kinds of rooms does the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offer?
The 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World offers such room types as Supreme Connecting King Room, Premier Connecting King Room, and Red Connecting Junior Suite.
Does the staff at the hotel speak any foreign languages?
Yes, the staff of the hotel will help you in Portuguese, Norwegian, Croatian, English, and Spanish.
Are there any business facilities featured at the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
Yes, for business travellers the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World provides a laptop safe and a photocopier.
Which facilities are provided in the hotel?
Top locations of the hotel include a lobby area and a restaurant, whereas guests' safety will be ensured with 24-hour security.
What spa facilities are provided at the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
Pampering amenities in the 5-star Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World include a treatment room, a Jacuzzi, and locker rooms.
Do you have a pool at the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World?
Yes, there is a swimming pool as well as sun loungers at the Palacio De Los Duques, A Gran Melia Hotel - The Leading Hotels Of The World.
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